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How do I return an item? Returns and Exchanges: How to Return: We want you to be completely satisfied with your High Road purchase. If, however, you need to return or exchange an item, you may do so within 30 days of your original purchase. Items must be in original, resalable condition. Send returns to: Talus/High Road Organizers 299 Presumpscot St., Portland, Maine 04103 Attn: Customer Returns Please include a list of what is being returned, the reason for the return, and whether you would like a refund or exchange. If requesting an exchange, please list the item you would like sent in its place. You will be responsible for the shipping cost of returning or exchanging an item unless it is for a manufacturing defect. Damaged or Defective Merchandise: If a product we shipped was either defective or damaged, please contact customer service and we will assist you with replacing or returning the merchandise. E-mail us at customerservice@talusproducts.com, or call us at 800-634-8180 with questions. |