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Order Status

When will my order ship?
Most orders ship within 2 business days.

Has my order shipped?
Once your order has shipped, you will be emailed a tracking number and a copy of your invoice/receipt

How much is shipping?
Shipping is automatically calculated prior to submitting your payment information. Simply add items to your cart and proceed to the checkout page where you will be offered shipping method choices and their prices.

How do I track my order?
Once you have received a tracking number, you simply go to the internet ant and type "track a package" in the search bar. A tracking bar should come up. Enter your tracking number and click find carrier. We ship most packages via FedEx unless you specify otherwise. If you need help, please feel free to contact us directly at [email protected]. We will be more than happy to help you.

My order never arrived.
If you have tracked your package and it says it was delivered, please check with the carrier to confirm that all packages were delivered. If carrier confirms that the packages were indeed delivered, please contact customer service for further assistance. 

An item is missing from my shipment.
If you have tracked your package and it says it was delivered, please check with the carrier to confirm that all packages were delivered. If the carrier confirms that all packages were indeed delivered and you are still missing an item, please contact customer service for further assistance.

My product is missing parts.
If you find that your product is missing parts, please contact customer service for further assistance.

I received the wrong product.
If you received the wrong product, please contact customer service within 72 hours of receiving the product.